RH-ISAC

Retail and hospitality focused cyber intelligence community

RH-ISAC mockup

The Challenge

The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) aimed to modernize its digital presence to better serve its community of cybersecurity professionals in the retail and hospitality sectors. The existing website was difficult to update, and the organization lacked cohesive branding across its digital and print materials. The primary objectives were to develop a user-friendly website with intuitive navigation, create consistent branding elements, and design templates for presentations and reports that aligned with the organization’s identity.​

Brand Discovery

An in-depth branding discovery process was undertaken to align all visual elements with RH-ISAC’s mission and values. This involved analyzing existing materials and gathering feedback from stakeholders to develop a cohesive visual identity. The branding process focused on creating a professional and trustworthy image that resonates with RH-ISAC’s diverse audience.

Web Design

The website was designed to provide an intuitive and engaging user experience. Key design elements included a clean layout, easy-to-read typography, and a cohesive color scheme that reflects professionalism and trust. The navigation was structured to allow users to effortlessly explore sections such as Resources, Events, Membership, and About. Emphasis was placed on accessibility, ensuring that all users can easily access and benefit from the site’s content.

Development

The development process prioritized functionality, performance, and scalability. The website was built on a robust Content Management System (CMS), enabling RH-ISAC’s team to efficiently manage and update content. The site is fully responsive, providing an optimal viewing experience across various devices, from desktops to mobile phones. Integration of features such as event calendars, resource libraries, and member portals was implemented to enhance user engagement and streamline operations. Adherence to industry best practices in web development ensured a secure, fast, and reliable platform that can grow alongside RH-ISAC’s expanding initiatives.Additionally, a key aspect of the development was the implementation of a member management system by integrating Novi AMS. This integration allows paid users to access premium content seamlessly.  By leveraging Novi AMS, I ensured that exclusive resources and premium content are accessible only to authorized users, enhancing the value proposition for CLOC’s paying members.

The Result

The redesigned RH-ISAC website successfully transformed the organization’s digital presence, offering a dynamic and engaging platform for its members. The intuitive navigation and modern design significantly improved user experience, leading to increased engagement and participation in RH-ISAC’s programs and initiatives. The cohesive branding and thoughtfully designed templates for presentations and reports have reinforced RH-ISAC’s position as a leader in cybersecurity information sharing for the retail and hospitality sectors.​